Product Service

As a system supplier, Teltec offers a complete service tailored to individual needs.

Teltec customers benefit from our nationwide service network, which provides very fast access to extensive resources that can be made available to customers promptly on site and at Teltec service points. In our own repair shops, our service staff repair, modify and maintain equipment from all leading manufacturers.  

Teltec is an official service center for RED, SmallHD, Sachtler and Teradek. This applies to warranty and out-of-warranty damage. 

All services at a glance:

• Repair and maintenance work on professional broadcast and media equipment from all leading manufacturers
• Original spare parts from the respective manufacturer
• Telephone support & advice
• Expert activities
• Tailor-made framework agreements incl. 24/7 availability
• Service & Repair of IT Hardware
• Network installation and administration
• Lens collimation
• Production of standard and special cables
  
  

Important! Teltec offers an online RMA form for sending in a device for repair.

Well-maintained equipment is the guarantee for successful work on set - with TT|care. Regular maintenance and care ensures the functionality of high-quality equipment. TT|care is currently offered by Teltec for cameras and lenses.

 TT|care is currently offered by Teltec for cameras and lenses. 

TT|cable product family

The need for high-quality audio, video and power cables with an excellent price-performance ratio led to the development of the TT|cable product family. Teltec cables are manufactured in Germany. Even very special customer requests can thus be implemented quickly and unbureaucratically. Teltec uses only high-quality connectors and cables, e.g. from Belden, Neutrik, Lemo, Sommer Cable and Lapp.

TT|cable portfolio

Teltec is certified Service Partner for: