Product service

Service 

As a system supplier, Teltec offers a complete service tailored to individual needs.

Teltec customers benefit from our nationwide service network, which provides very fast access to extensive resources that can be made available to customers promptly on site and at Teltec service points. In our own repair shops, our service staff repair, modify and maintain equipment from all leading manufacturers.  

Teltec is an official service center for RED, SmallHD, Sachtler and Teradek. This applies to warranty and out-of-warranty damage. 

Please contact our technical support regarding your request at [email protected].
We will be happy to create an individual offer for you.

 

Repairs   Returns   Purchase

 

 tt-care

 

All services at a glance:

  • Repair and maintenance work on professional broadcast and media equipment from all leading manufacturers
  • Original spare parts from the respective manufacturer
  • Telephone support & advice
  • Expert activities
  • Tailor-made framework agreements incl. 24/7 availability
  • Service & Repair of IT Hardware
  • Network installation and administration
  • Lens collimation
  • Production of standard and special cables

Important! Teltec offers an online repair (RMA) form for sending in a device for repair.

 

REPAIRS FORM

 

Well-maintained equipment is the guarantee for successful work on set - with TT|care. Regular maintenance and care ensures the functionality of high-quality equipment. TT|care is currently offered by Teltec for cameras and lenses.

 

Please contact our technical support regarding your request at [email protected].
We will be happy to create an individual offer for you.

 


TT|cable product family

The need for high-quality audio, video and power cables with an excellent price-performance ratio led to the development of the TT|cable product family. Teltec cables are manufactured in Germany. Even very special customer requests can thus be implemented quickly and unbureaucratically. Teltec uses only high-quality connectors and cables, e.g. from Belden, Neutrik, Lemo, Sommer Cable and Lapp.

TT|cable portfolio


Teltec is certified Service Partner for:

Res Cinema Service Center IconReD Cinema Service Center Icon
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